We are looking for an enthusiastic individual with solid experience in Customer Service to join our team in Riyadh.
The role of the Customer service agent isto own/manage the customer experience of his/her customers. This includes proactively monitoring and managing the end-to-end shipment process in compliance with all company procedures, ensuring that the cargo is transported as per the transport plan promised to the customer and/or that the customers is kept informed of relevant deviations. This requires close cooperation with the counterparts in One Team CS (GSC) who are executing the majority of the transactional tasks. Building relationships with the customers, understanding their business drivers should be leveraged to continuously improve cooperation and process to the mutual benefit of the customer and Maersk Line.
Job Details
| Date Posted: | 2016-08-22 |
| Job Location: | Riyadh, Saudi Arabia |
| Job Role: | Customer Service |
| Company Industry: | Shipping |
Preferred Candidate
| Career Level: | Mid Career |
| Nationality: | Saudi Arabia |
| Degree: | Diploma |
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