career saudi Restaurant Hostess
jobs description: jobs in Saudi Restaurant Hostess
- Comply with all company policies and procedures
- Report for work 10 minutes before schedule in correct and clean uniform.
- Follow concept sequence of service
- Ensure that customers receive excellent service and that customer’s needs and expectations are exceeded.
- Check the reservation book for reservations for the next meal period.
- Notify the supervisor of any parties of more than six.
- Distribute reservations among all servers equally, informing them of all information necessary. Example, Birthdays, anniversaries, bill not to be taken to the table or any other unusual requests.
- See that the reservation signs are placed on the tables.
- Inquire with the kitchen what the daily specials are for the shift.
- Always answer the phone politely using a friendly tone and being informative.
- If a customer has any questions, it is your responsibility to answer them accurately. Therefore, know your product and price list.
- You must have complete knowledge of all food and beverage menus: The ingredients, the preparation, how items are served and with what, know your prices, know the daily specials.
- Ask the day and date required.
- Ask the time they would like to dine.
- Ask how many in the party.
- Ask under what name they would like the reservation.
- Ask the phone number.
- Ask if there is any special occasion or requirements.
- Once all of the information is obtained, repeat it to the customer using their name.
- All reservations are to be printed directly into the reservation book. Never write a reservation on a piece of paper.
- Please inform the reservation that we will hold their reservations for 15 minutes and then we will be releasing it.
- Except in emergency situations, no employees are permitted personal phone calls or have the use of the telephone at any time.
- You are not permitted to give out any personal information over the telephone. Example, Phone numbers, schedules to anyone except staff members.
Job Details
| Posted Date: | 2021-12-04 |
| Job Location: | Riyadh, Saudi Arabia |
| Job Role: | Hospitality and Tourism |
| Company Industry: | Catering, Food Service, & Restaurant |
Preferred Candidate
| Career Level: | Entry Level |
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