career saudi Call Center Agent - Teleperformance Company
jobs description: jobs in Saudi Call Center Agent - Teleperformance Company
- Communicate with customers on daily basis over the phone and assist them with their enquiries and complains.
- Complete the logs specified by the process.
- Ensure adherence to time schedules.
- Be available for all briefings and updates.
- Be aware of and comply with any client / process / product updates.
- Share the daily performance with the TL and colleagues
- Refer to shared information database to handle queries.
- Go through the database regularly to check of any updates.
- Address any problems/ grievances with the TL/ TC/ TM that may have a bearing on productivity or efficiency.
- Maintain high customer satisfaction rating as per the feedback taken by various agencies/ authorities.
- Take steps to improve on performance based on coaching.
- Broad intellectual interests and curiosity
- High emotional intelligence, ability to read and navigate situations and diverse audiences with respect
- Resilience, optimism, and a sense of humor
Job Details
| Posted Date: | 2022-02-26 |
| Job Location: | Riyadh, Saudi Arabia |
| Company Industry: | Telecommunications; Call Centers & Customer Care Outsourcing |
Preferred Candidate
| Career Level: | Entry Level |
| Nationality: | Saudi Arabia |
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