career saudi Call Center Agents
jobs description: jobs in Saudi Call Center Agents
Responsibilities:
- Answer incoming calls and respond to customer’s emails
- Manage and resolve customer complaints
- Place customer orders in the computer system
- Identify and escalate issues to supervisors
- Provide product and service information to customers
- Research required information using available resources
- Research, identify, and resolve customer complaints using applicable software
- Process orders, forms, and application
- Route calls to appropriate resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Follow up customer calls where necessary
- Upsell products and services
- Complete call logs and reports
- Other duties as assigned
Benefits:
- Felixable working hours.
- Monthly incentives.
- Eligibility to work from home (3 Months per year).
Job Details
| Posted Date: | 2023-03-01 |
| Job Location: | Riyadh, Saudi Arabia |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Automotive Dealership & Distributor; Automotive Manufacture; Automotive Repair, Spare Parts, & Support Services |
| Monthly Salary: | US $1,500 |
Preferred Candidate
| Nationality: | Saudi Arabia |
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