Reservation Agent - Habitas AlUla job in saudi

career saudi Reservation Agent - Habitas AlUla

JOB TITLE: RESERVATIONS AGENT

DEPARTMENT: REVENUE & RESERVATIONS

LOCATION: HABITAS ALULA

REPORTING TO: RESERVATIONS SUPERVISOR

WHO WE ARE

Habitas is a global hospitality group created by a diverse community of people seeking human connection,

authentic experiences and a better future together. Redefining the concept of traditional luxury in hotels, we

believe luxury cannot be bought or sold, but it is a feeling that exists in the experiences and memories that

we create with others. Our mission is to change people’s lives through creating deeper human connections

and to make a lasting impact on local communities through education, employment and the creation of

sustainable micro-economies. With ‘HOMES’ currently located in Mexico, Costa Rica, Morocco, USA, Saudi

Arabia and Namibia, Habitas is expanding globally across LATAM, Africa, the Middle East and Asia using its

technology-driven approach and innovative vertically integrated model.

OVERVIEW

Brief overview of the role.

The Reservation agents handles the requests from guests, companies and travel

agents via phone and other platforms. He/She needs to ensure booking

information are input accurately into the reservation system, and maintain and

update room availability on online booking platforms.

MAIN DUTIES & RESPONSIBILITIES

 Assisting with their bookings

 Making reservations based on dates and rates available

 Answer guest calls and emails promptly

 Upselling rooms & cross-selling hotel various departments

 Promotes hotel services

 Assists reservations supervisor

 Make sure reservations are properly filed and maintained

 Reservations quality check

KNOWLEDGE & EXPERIENCE

 PREVIOUS HOTEL IS EXPERIENCE IS A PLUS

 OPERA PMS KNOWLEDGE IS A PLUS

 ENGLISH- WRITTEN-SPOKEN

Nationality:

United Arab Emirates; Bahrain; Kuwait; Oman; Qatar; Saudi Arabia

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