career saudi Customer Service Specialist - Plast Bau Arabia Co. Ltd.
jobs description: jobs in Saudi Customer Service Specialist - Plast Bau Arabia Co. Ltd.
- Maintaining a positive, empathetic, and professional attitude toward clients at all times.
- Responding promptly to clients' inquiries via all channels
- Communicating with clients through various channels such as phone calls, WhatsApp, emails, social media, platforms, etc.)
- Acknowledging clients' complaints and following up on the solution process.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of clients' interactions, transactions, comments, and complaints.
- Ensure clients satisfaction and provide professional clients' support.
- Build sustainable relationships and trust with client accounts through open and interactive communication
- Collecting and analyzing clients' feedback
- Providing introductory information to potential clients
- Following up with clients to check that they are still satisfied with any purchases or services.
- Letting clients know about additional products or services.
- Escalating queries and concerns
Job Details
| Posted Date: | 2023-05-24 |
| Job Location: | Dammam, Saudi Arabia |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Industrial Production |
| Monthly Salary: | US $1,500 |
Preferred Candidate
| Gender: | Female |
| Nationality: | Saudi Arabia |
| Degree: | High school or equivalent |
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