career saudi Head of Omni Commerce - Future Careers Middle East Freezone LLC
jobs description: jobs in Saudi Head of Omni Commerce - Future Careers Middle East Freezone LLC
On behalf of the fastest-growing retail company in the Middle East, we are looking for an ambitious and results-oriented Head of Omni Commerce to unleash our client’s potential across the Middle East.
This is a regional leadership role, leading current operations in Saudi Arabia and Kuwait, along with expansions into new markets.
This is a unique leadership opportunity set at the intersection of brand building, marketing, growth, and analytics; perfect for someone who is looking to leverage their skills in taking on complicated challenges to unlock tremendous potential. You will lead the entire Omni commerce customer experience – incorporating website, mobile apps, and store fleet.
- Key Responsibilities.
- Develop and implement the eCommerce channel strategy, including geographies roadmap, UX/UI, pricing, and promotional strategies in such a way as to avoid channel conflict with offline and allow for profitable growth in line with the brand and company strategy.
- Manage all aspects of web analytics and ensure periodic business performance reporting to cross-functional and leadership teams focusing on actionable insights that can impact short/long-term strategy.
- Act as the custodian for the brand's E-commerce channel while ensuring that the offering is as close as possible across all the brand's consumer touchpoints, including eCommerce, physical stores, loyalty apps, and ticketing.
- Be the key point of contact for the category, sales/store, and commercial teams to support the continuous enhancement of the online execution's best practices.
Act as the relationship manager for eCommerce solution partners, platforms, integrators, content providers, and hosting partners.
- Drive the project management, QA, and testing across maintenance and new developments, ensuring the buy-in and support of all stakeholders.
- Act as a partner with product teams to determine portfolio roadmap and establish successful platform strategies.
- Plan, oversee, and drive the launch of all-new eCommerce projects, including launches in the new market and new functionalities and programs in existing markets.
- Conduct periodic reviews of customer insights data and translate the findings into platform enhancements and revenue growth opportunities.
- Recruit, train, motivate and evaluate your team.
- Competencies for the Head of Omni Commerce, are drive for results, customer focus, interpersonal savvy, strategic agility, managerial courage, and building effective teams.
Job Details
| Posted Date: | 2023-08-08 |
| Job Location: | Saudi Arabia - Riyadh |
| Company Industry: | Retail & Wholesale |
Preferred Candidate
| Career Level: | Management |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
| Degree: | Bachelor's degree |
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