career saudi Business Solution Consultant
jobs description: jobs in Saudi Business Solution Consultant
- Oversee the entire bidding process to ensure compliance with requirements and tenders’ documentation.
- Conduct market research to analyze market trends and competitor activities to determine the best strategy, while collaborating with other departments (e.g., finance, legal) to gather information.
- Communicate with clients to understand their needs and expectations, ensuring timely and accurate submission of all proposals.
- Analyse feedback and outcomes from submitted tenders for continuous improvement, creating and implementing sales plans to achieve revenue targets.
- Manage and motivate the sales team to meet individual and team goals while building and maintaining strong relationships with key clients and prospects.
- Identify new market opportunities and assess competitor performance, analyzing sales data to forecast future sales trends and set targets.
- Provide training and support to the sales team to enhance performance, preparing regular reports on sales performance to provide insights to senior management.
- Supervise and lead the client service team to ensure high-quality service delivery, measuring and analyzing client satisfaction levels and feedback.
- Identify areas for improvement in service processes and implement changes while addressing escalated client complaints to ensure resolution promptly.
- Train staff on outbound and inbound best practices and product knowledge, establishing and enforcing client service policies and standards.
- Develop and track key performance indicators (KPIs) for client service to continuously enhance the overall customer experience.
Job Details
| Posted Date: | 2024-09-20 |
| Job Location: | Saudi Arabia - Riyadh |
| Company Industry: | Business Consultancy Services |
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