Role:
To be constantly aware of the status of all information systems in the hotel and to ensure that
all are operating to provide an uninterrupted service to all departments and resolve guest
queries & problems. To provide technical advice and assistance to the hotel management
Job Responsibilities:
- Provides assistance in the use of personal computer hardware, software, and specialized third party
- technology or operates a multi-platform computer environment or monitors the production scheduling,
- execution, and successful completion of production jobs;
- Sets up and configures desktop computers, peripherals and accounts assigning security level;
- Installs software and installs and repairs hardware and peripherals;
- Tests programs;
- Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed
- guidelines and/or escalates to other technical resources as appropriate;
- Maintains systems, databases and email accounts;
- Administers user accounts;
- Designs and produces basic reports;
- Sets up and submits production jobs and edits and debugs computer output;
- Transfers computer files between platforms;
- Provides basic troubleshooting, repair and maintenance for computer equipment (e.g. microcomputers,
- disk drives, and laser printers) and may assist with testing personal computers and peripherals on a
- network to diagnose, hardware versus software problems;
- Acts as a customer liaison for the I.T Department, communicating, resolving, and/or initiating the
- resolution of problems and concerns;
- Arranges for distribution of output to customer;
- Maintains records;
- Contributes to unit goals by accomplishing related duties as required
Job Details
| Date Posted: | 2016-08-23 |
| Job Location: | Riyadh, Saudi Arabia |
| Job Role: | Technology/IT |
| Company Industry: | Hospitality/Tourism/Travel |
Preferred Candidate
| Career Level: | Entry Level |
| Nationality: | India |
| Degree: | Bachelor's degree |
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