Role Objective:
- To develop, establish and maintain quality control programs, policies, processes, and procedures ensuring that performance and quality of products conform to established standards and regulatory bodies’ guidelines
to ensure lasting customer satisfaction
- To support the COMPANY’S’s business operation by developing Quality & HSE and Loss Prevention framework, policies and procedures for mitigating risk across all business function
3.To develop and improve systems and procedural safeguards in liaison with Operations, Finance and Internal Audit for the prevention and detection of loss risks
Key Responsibilities & Accountabilities:
Strategic
- To identifies and develop specific polices plans to significantly reduce / minimize risks relating to stock security, crime, crisis management, business continuity / recovery and administrative loss
- Develop Quality and Loss Prevention Policies and Guidelines
- Report to senior management and board of directors on the Company’s Risk exposure
Operational
QUALITY
- Develop, implement, communicate and maintain a quality plan to bring the COMPANY’S’s Quality Systems and Policies into compliance with quality system requirements
- Establish and oversee Quality Control Policies & Procedures for all the business units in order to achieve an effective quality standard for incoming material,
production process, intermediary product and end product
- Establish effective standard operating procedures for quality disciplines and
methodologies in areas such as product qualification/validation, supplier quality assurance, continuous improvement, and corrective/preventive action
- Manage the physical, chemical and biological laboratory and ensure tests and procedures are properly understood, carried out and evaluated and that product modifications are investigated if necessary
- Investigate all customers complaints and ensure that issues are resolved promptly and accurately
- Issue management report including but not limited to (Quality issues consolidated
reports, Customer complaints consolidated reports, Item scrapped report, Pest Control report, Warehouse inspection consolidated reports, Sadia claims
reports, Certificate of Conformity (COC) consolidated report, Damaged container/Defrost container/Label consolidated report
- Oversee compliance to ISO 14000 and ISO 9000 and HACCP quality aspects in order to ensure customers satisfaction and compliance with regulatory requirements
- Properly manage and coordinate the recall system for poor quality products and communicate the recall to all sales division as well as to the COO when volume or value are relatively high
- Oversee the coordination with Purchase and Logistics Department to ensure compliance with storage and transportation standards
- Carryout the communication with the Insurance companies for any defrost containers and ensure the proper procedures and documentations are being provided to the insurance company on timely manner
- Ensure that process and procedure updates are properly documented to enable COMPANY’S to obtain the required ISO certificates and ensure issuance and renewal are done on timely manner
- Resolve critical issues with baladiya / health department so that regulators endorse COMPANY’S’s commitment to consistently exceed health department requirements
- Provide direction and coaching to all levels of management and supervision with regards to the implementation of HSE policies and practices
- Implement related preventive actions and emergency plans and periodically summarize HSE performance thus in order to make continuous improvement
- Investigate root cause of workplace accidents or injuries and ensure that remedial measures have been agreed and carried out
- Carry out random inspections of all work areas to ensure adherence to rules and
regulations placed by COMPANY’S and compliance with safe working practices
and environmental compliance
- Ensure weekly sanitation audit is conducted and reported by Quality department and is being carried out by sanitation personnel without delay
Job Details
| Date Posted: | 2016-08-23 |
| Job Location: | Saudi Arabia |
| Job Role: | Quality Control |
| Company Industry: | FMCG |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | Bachelor's degree |
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