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• Improve customer service experience, create engaged customers and facilitate organic growth
• Take ownership of customers issues and follow problems through to resolution
• Set a clear mission and deploy strategies focused towards that mission
• Develop service procedures, policies and standards
• Keep accurate records and document customer service actions and discussions
• Analyze statistics and compile accurate reports
• Keep ahead of industry’s developments and apply best practices to areas of improvement
• Control resources and utilize assets to achieve qualitative and quantitative targets
• Maintain an orderly workflow according to priorities
Job Details
Date Posted: |
2016-08-25 |
Job Location: |
Jeddah , Saudi Arabia |
Job Role: |
Customer Service |
Company Industry: |
Banking |
Preferred Candidate
Career Level: |
Mid Career |
Gender: |
Female |
Nationality: |
Saudi Arabia |
Degree: |
Bachelor's degree |
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Jobs in Saudi - career in Saudi - vacancies in Saudi-Customer Service Quality & analytic Specialist-Jobs in Saudi - career in Saudi - vacancies in Saudi