Mystery Shopper - HS Brands International job in saudi

career saudi Mystery Shopper - HS Brands International

You will be required to follow specific guidelines and scenarios provided by your employer to evaluate the staff's performance, adherence to company policies, and overall customer experience.
An essential duty of a Mystery Shopper is to meticulously and objectively document observations, encompassing factors like employee behavior, store cleanliness, product knowledge, and adherence to sales techniques.
Submitting detailed reports and constructive feedback on a regular basis is a pivotal aspect of the Mystery Shopper role, as it empowers businesses to enhance their operations and elevate the overall customer experience.
Evaluating staff performance, ensuring adherence to company policies, and assessing the overall customer experience are key responsibilities for Mystery Shoppers, who must follow specific guidelines and scenarios provided by their employer.
As a Mystery Shopper, you'll be responsible for surreptitiously visiting different types of businesses, like retail stores, restaurants, and service providers, to appraise customer service quality.

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